Services

When Royal Maids arrive at your door, you can be confident that your home will be cleaned with the upmost care and attention to detail. Our fully licensed, bonded, and insured staff are highly professional and trained to put your needs first. Whether it’s your full-time residence or vacation home, Royal Maids offers a thorough clean that meets your highest expectations. We never use harsh chemicals, such as bleach, and clean your home with green products that are both environmentally friendly and highly effective.

We also provide special services separate from normal cleanings, such as spring/annual deep cleaning, move in/move out cleans, and cleanings of external areas, such as Carolina Rooms. We are happy to provide you with a FREE ESTIMATE for these services.

Our routine cleans cover the following areas:

  • Dust fans and clean mirrors
  • Dust furniture
  • Vacuum carpets and material furniture
  • Clean under couch cushions
  • Dust light fixtures, lamp shades and pictures
  • Dust windowsills
  • Dust TVs, Audio Systems & Telephones
  • Clean patio doors inside and vacuum tracks
  • Shake small rugs and vacuum
  • Check baseboards, chair rails and vents
  • Use only award winning Polycare on real wood floors
  • Remove trash and replace liners
  • Dust furniture and clean mirrors
  • Vacuum carpets
  • Shake small rugs and vacuum
  • Straighten bed linens
  • Change bed linens, if left out
  • Check baseboards, chair rails, vents & fans
  • Dust light fixtures, lampshades, pictures & TVs
  • Empty trash and replace liners
  • Clean countertops & small kitchen appliances
  • Clean microwave inside and out
  • Stove exterior & inside oven window
  • Wipe refrigerator exterior
  • Clean cabinet exterior doors
  • Dishwasher & trash compactor exteriors
  • Clean sink, faucet, drain, and splash backs
  • Clean inside window over sink and window sills
  • Empty trash and replace liners
  • Vacuum, mop & dry floors
  • Check baseboards & vents
  • Clean washer and dryer exteriors
  • Clean tub/shower stall
  • Clean commode inside & out
  • Clean lights, mirror, counter & exterior cabinets
  • Clean toothbrush holders and soap dishes
  • Empty trash and replace liners
  • Vacuum & mop & dry floors
  • Shake small rugs and vacuum
  • Check baseboards & vents
  • Dust furniture and clean mirrors
  • Dust light fittings, lampshades & artwork
  • Vacuum, mop and dry floors
  • Shake small rugs and vacuum
  • Check baseboards and heat vents
  • Empty any trash cans and replace liners
  • Edge carpets
  • Move and clean under light furniture
  • Dust ceiling fans
  • Remove cobwebs
  • Dust doors, frames, and tops of doorframes
  • Polish kitchen cabinets
  • Clean all blinds (damp or dry clean)

Specialty Services

Our extra services include the following areas. We are happy to provide you with a FREE ESTIMATE for any of these services:

  • Sweep front porch
  • Sweep rear porch
  • Remove cobwebs
  • Polish glass on front and rear doors
  • Vacuum Carolina Room
  • Clean inside cupboards in bathroom and kitchen
  • Clean inside oven and refrigerator
  • Clean inside closets
  • Vacuum, dust and mop throughout
  • Remove any trash left on premises
  • Thorough cleaning throughout the home, the rotational tasks listed, plus items on shelves up to 3 step ladder height
  • Clean internal closets and cupboards
  • Clean oven and refrigerator
  • Empty, wipe & replace books and items on shelves
  • Empty, wipe & replace items inside cabinets
  • Vacuum draperies
  • Clean inside oven, refrigerator, and kitchen cabinets
  • Remove items from closet, vacuum & replace
  • Clean inside medical cabinets

Jobs not performed by Royal Maids

Laundry, dish washing, windows, excessive clutter, moving heavy furniture and appliances

Payment Policy

We require payment on the day of service. We accept Visa, Master Card, Discover, American Express, cash, or check. There will be a $25.00 charge for any returned checks.

Lock-Out Policy

Lock-outs can happen due to storm doors locked, forgotten keys, etc. After the first incident, we reserve the right to charge our minimum service visit payable by the next cleaning date.

Cancellation Policy

Sudden cancellations mean not only inconvenience and lost revenue for us, but often we have turned down other prospective customers for that allotment of time. Accordingly, a cancellation free of one half the regular cleaning fee will be charged for cancellation with less than 24 hours notice, arrival on schedule but asked to come back, lock changed or malfunctioning lock, or presence of guests or workers preventing us from cleaning. Cancellations must be made in 24 Business Day Hours (i.e.-a cleaning scheduled for Monday should be notified by 10am Friday for a schedule change).

SATISFACTION GUARANTEE POLICY

If you are not satisfied with your house cleaning, call within 12 hours and we will be glad to rectify any problems free of charge. Refunds are not available.