When Royal Maids arrive at your door, you can be confident that your home will be cleaned with the upmost care and attention to detail. Our fully licensed, bonded, and insured staff are highly professional and trained to put your needs first. Whether it’s your full-time residence or vacation home, Royal Maids offers a thorough clean that meets your highest expectations. We never use harsh chemicals, such as bleach, and clean your home with green products that are both environmentally friendly and highly effective. We also provide special housekeeping services separate from normal cleanings, such as spring/annual deep cleaning, move in/move out cleans, and cleanings of external areas, such as Carolina Rooms. We are happy to provide you with a FREE ESTIMATE for these services.
Our routine cleans cover the following areas:
Our extra services include the following areas. We are happy to provide you with a FREE ESTIMATE for any of these services:
Jobs not performed by Royal Maids
Laundry, dish washing, windows, excessive clutter, moving heavy furniture and appliances
We require payment on the day of service. We accept Visa, Master Card, Discover, American Express, cash, or check. There will be a $25.00 charge for any returned checks.
Lock-outs can happen due to storm doors locked, forgotten keys, etc. After the first incident, we reserve the right to charge our minimum service visit payable by the next cleaning date.
Sudden cancellations mean not only inconvenience and lost revenue for us, but often we have turned down other prospective customers for that allotment of time. Accordingly, a cancellation free of one half the regular cleaning fee will be charged for cancellation with less than 24 hours notice, arrival on schedule but asked to come back, lock changed or malfunctioning lock, or presence of guests or workers preventing us from cleaning. Cancellations must be made in 24 Business Day Hours (i.e.-a cleaning scheduled for Monday should be notified by 10am Friday for a schedule change).
SATISFACTION GUARANTEE POLICY
If you are not satisfied with your house cleaning, call within 12 hours and we will be glad to rectify any problems free of charge. Refunds are not available.